Administrative Office

Customer Service Department

Phone: 503-603-1700
Fax: 888-833-6840
cs@wfgnationaltitle.com
12909 SW 68th Pkwy, Suite 350
Portland, OR 97223
Hours: 8-5 M-F
Phone: 503-431-8500
Fax: 503-684-2978
Licensing Information
Contact our staff
Cindy Tucker
Regional Manager
ctucker@wfgnationaltitle.com
Direct: 503-431-8510
Cell: 503-403-9709

Cindy Tucker

Regional Manager

Cindy has been serving clients in the title insurance industry since 1976. As president of WFG National Title’s Portland Division, she oversees the growth and administration of an operation devoted to delivering best-in-class service to each and every client. She is an Oregon native, and has spent her career here working with local and national firms. She has a background in escrow, but is familiar with all elements of the settlement process. Cindy is currently a member with the Oregon Escrow Council and the Oregon Association of Realtor Home Foundation. She has also earned the designation of Certified Senior Escrow Officer. She enjoys singing, walking and golfing.


Noah Blanton
President Portland Metro
nblanton@wfgnationaltitle.com
Direct: 503-431-8506
Cell: 360-947-4463
Bob Horvat
SVP Northwest Operations and Divisional Counsel
roberthorvat@wfgnationaltitle.com
Direct: 503-431-8587

Bob Horvat

SVP Northwest Operations and Divisional Counsel

WFG’s Senior Vice President of Northwest Operations and Divisional Counsel, Bob Horvat, joined WFG just over one year ago and has almost three decades of experience in Oregon and Washington transactional real estate, business and finance, including tenure as a partner with one of the largest law firms in the nation.

Bob’s expertise includes all aspects of commercial and residential real estate transactions, including the myriad of associated title and escrow issues. In addition, he has served as lead counsel for national, regional and local buyers, sellers, lenders and borrowers in sophisticated real property and asset acquisition and financing transactions. Bob would be happy to assist you at any time with any questions or issues you might have regarding:

  • Underwriting issues, including title issues relating to bankruptcy, conveyancing, easements, endorsements, foreclosures, judgments, powers of attorney, and probate
  • Escrow issues
  • Claim and loss issues
  • General questions regarding WFG’s Oregon or Washington operations
  • The need for in-house training on any title or real estate-related issue


Kris Taylor
Executive VP of Operations
ktaylor@wfgnationaltitle.com 
Direct: 503-431-8514

Kris Taylor

Executive VP of Operations

Kris has over 25 years of professional escrow experience and provides expertise in all types of transactions. Her vast experience in high end/luxury homes, REO, new construction, re-sale and refinance transactions enable her to recognize and resolve problems before they develop. Kris is highly efficient and has a keen ability to know her audience, thus leaving your client with a positive escrow experience. She and her husband have two children and they are actively involved in their interests as well as volunteering for local charitable organizations in her community.


Kate Griffith
VP Escrow Operations Manager
kgriffith@wfgnationaltitle.com
Direct: 503-431-8529

Kate Griffith

VP Escrow Operations Manager

Kate Griffith brings more than 17 years of expertise from many different areas of the industry. Her knowledge in customer service, sales, marketing and escrow allow her to see transactions from every angle. Kate’s proactive approach and knowledge base helps her anticipate issues and resolve possible problems before they develop. This collective attention to detail has led Kate to excel in closing resale, refinance and new construction business. As a Branch Manager, Kate also encourages her team to possess these attributes they work as a cohesive unit to ensure every transaction is handled with the utmost care. Kate is an avid reader and writer as well as a lover of animals. Kate’s commitment to you: “My goal on every deal is to create a personalized experience tailored to your specific needs. I understand that every client and transaction will be unique and my process will reflect that to make sure it closes!”


Jeff Graf
AVP Escrow and Systems Administrator
jgraf@wfgnationaltitle.com
Direct: 503-431-2697

Jeff Graf

AVP Escrow and Systems Administrator

Jeff brings more than 20 years of industry experience to WFG National Title’s clients. He has a ten-year title background, which makes him an excellent source of knowledge in overcoming obstacles that should arise from the title side. His can-do attitude and proven customer service track record make him a great choice to close your next real estate transaction.


Brett Hatch
VP of IT
bhatch@wfgnationaltitle.com
Cell: 503-317-8563

Brett Hatch

VP of IT

Brett has been in the technology industry for more than 20 years, and began “tinkering” with computers in 1982. He has been in the title and real estate industry since 1993, managing the company’s network and teaching clients how to use technology efficiently. When not at work, he enjoys spending time with his wife and family, including his four children and four grandchildren. When not at home or work, he can be found on the golf course.


Scott Morcom
VP Builder Services Manager Sales Administration
smorcom@wfgnationaltitle.com
Direct: 503-785-2874
Cell: 503-505-0744

Scott Morcom

VP Builder Services Manager Sales Administration

Scott has worked in the title insurance industry since 1998. Over the years, he has held many positions, including tax researcher, customer service rep, sales representative and later, manager of a customer service department, builder services department and sales team. This diversity allows Scott to answer almost any client question and deliver solutions to most property related challenges. His goal is to streamline clients’ businesses via one-stop shopping for their title insurance and property research needs.

Scott has always had a passion for fishing and still does today. He spends many weekends enjoying the beautiful northwest waters and hoping to coax a fish into striking. At home, he spends much of his time with his significant other and their dogs, as well as relaxing in the garden.


Jeff Knox
VP Advisory Title Officer
jknox@wfgnationaltitle.com
Direct: 503-431-8507

Jeff Knox

VP Advisory Title Officer

Jeff Knox began his career in the title insurance industry in 1984. Since then, Jeff has made key contributions to the marketing and underwriting of the two companies he has worked with. He has also worked with a title company-owned IRC 1031 tax deferred exchange company in marketing and as an exchange coordinator. As an underwriter, Jeff has spent many years as a problem-solver and teacher. He has taught many courses in title insurance and real estate law to real estate agents and to professionals across the mortgage industry. Jeff has been with WFG National Title Insurance since its inception in2010.  A Troutdale resident of 19 years, Jeff spends his personal time with his wife, Julia, and their two dogs, out canvassing the world for the next great adventure and photograph.


Ben Matson
AVP Sales Manager
bmatson@wfgnationaltitle.com
Direct: 503-828-2137

Ben Matson

AVP Sales Manager

Ben brings a wide range of industry experience to his role as a Sales Representative at WFG National Title. With hands-on experience as an escrow assistant, an escrow officer and sales representative, Ben’s seven years in the Portland Market have equipped him with a wide range of tools covering much of the title/escrow business. Ben’s strengths include his commitment to excellent customer service, problem solving skills, positive attitude, active listening, and implementing solutions for clients. Ben is focused on bringing value to clients while saving them time and money. Ben is a college football fan especially the Ducks as well as a Blazer and Timbers fan. He competed in college athletics, and today, competes on the links as an avid golfer. Ben’s commitment to you: “I specialize in creating business efficiencies for Realtors and loan officers so they can focus on their high payoff activities."


Lori Norstrom
Executive Assistant
LNorstrom@wfgnationaltitle.com
Direct: 503-431-8588
Jeanne Ayala
Escrow Administration
jayala@wfgnationaltitle.com
Direct: 503-431-8525
Judy Fisher
Reconveyance Dept.
jfisher@wfgnationaltitle.com
Direct: 503-431-8503

Judy Fisher

Reconveyance Dept.

Judy has 34 years of title and escrow experience. Her knowledge, problem-solving skills and persistent approach give her the tools to close the most difficult transactions. Her ability to see every angle and become a problem solver allows Judy to find things other escrow officers miss. Her weekly proactive check-ins on every transaction ensure a smooth and well organized closing each time. Along with her many talents, Judy is the Lake Oswego authority when it comes to lake easements. Her knowledge of the lake often proves very useful when dealing with properties in this area.  She is a committed Duck fan, community-oriented and “charity-centric.” Judy’s commitment to you: “I will offer all my resources, knowledge and company backing to get your transaction closed.  In this day and age, it is imperative that we push transactions forward, solve problems and get recorded. Your transaction will be the most important one on my desk!”


Megan Widman
VP Customer Service Manager
mwidman@wfgnationaltitle.com
Direct: 503-431-8523

Megan Widman

VP Customer Service Manager

Customer service manager Megan Widman has collaborated with hundreds of agents and mortgage professionals over the course of her fifteen year career in customer service. Her knowledge of the market and ability to research custom solutions for clients create an unparalleled value for the customers of WFG National Title. On a daily basis, Megan offers clients her expertise in solving problems, hunting for accurate information within incredibly efficient timelines, a major contributing factor to WFG’s industry-leading turnaround times. She prides herself on a positive attitude and an unyielding eagerness to help.


Amber Wilson
Commercial Customer Service Rep
awilson@wfgnationaltitle.com
Direct: 503-431-8527
David Sandler
Customer Service Rep
dsandler@wfgnationaltitle.com
Direct: 503-431-2672
Hailey Landon
Customer Service Rep
hlandon@wfgnationaltitle.com
Direct: 503-603-1700
Jessi Pfalzgraff
Customer Service Rep
jpfalzgraff@wfgnationaltitle.com
Direct: 503-431-8589